Adapting to the “New Normal”
Recent events have brought about major change in the American workplace with social distancing and an increase in those who are working from home. Not being able to gather in the traditional office workplace is creating challenges for companies and their normal workflow. How a business communicates with their customers, vendors and employees has changed drastically in a short amount of time. This presents a host of new issues for businesses to try to address on the fly.
Face to face visits with existing customers will be minimized for the foreseeable future, as will making face to face cold calls to drive new business. Because of these limitations, a company needs to have multiple channels of communicating its message to clients: both existing and potential.
What about your mailings?
Continued delivery of a paper document, while essential, becomes a bit more challenging due to the uncertainty of where to send it. When a paper document arrives at a business, how does it get to the employee that needs it if they aren’t currently working inside the building? How do you protect sensitive or confidential information from being viewed by someone who should not have access? How do you quickly and easily get your invoices, statements and other correspondence that are typically delivered by mail digitized in order to be sent electronically? What does this new workflow look like?
The Solution – FlexStream™
FP Mailing Solutions has solutions that can help companies evaluate current processes and move some (or all) of those to adapt to the “New Normal.” One of the solutions that can help solve the issues highlighted above is FlexStream™ software. FlexStream™ allows a user to make decisions about the delivery methods for their different types of outgoing correspondence. This digital solution can plug into an existing workflow to help determine which mailings need to be sent physically and which can be sent electronically via email.
FlexStream™ is able to handle mailings with sensitive or confidential information by offering the ability to deliver and track electronic documents across a HIPAA compliant secure link. This ensures even the most sensitive information can be delivered directly to the intended recipient without fear of inadvertent viewing.
If you are struggling with adapting to the “New Normal” and worried about how it will affect your business, contact FP Mailing Solutions and let us help you get back to “Normal.”
Jamie Spell is the National Product Sales Manager in charge of Software Solutions. He has been with FP Mailing Solutions for two years, and working in the industry for over 10 years.