At FP, we believe a part of our success comes from valuing our customer's needs and delivering high-quality support. Which is why we've built the FP Help Center designed to do just that. From basic product support and training videos, to installation guides and FAQs. We've provided everything you need to feel supported.
Support for all your Mailroom Solutions products. Includes how-to videos, manuals, error codes, set-up guides, and FAQs.
Support for all your Shipping Solutions products. Includes how-to videos, manuals, error codes, set-up guides, and FAQs.
Support for all your Digital solutions products. Includes how-to videos, manuals, error codes, set-up guides, and FAQs.
Access to the FP Customer Portals: MyFP and MyOneFP (legacy portal). Find registration and startup guides as well as video tutorials for setting up your account and information.
Access to the FP Dealer Portals: ClubRED and the Dealer Portal. Get an overview of what each portal contains and help on getting your account setup.
All of the information you need for your account, billing, and additional FAQs and solutions.
Find all of the support information and documentation for your postage account and related items. From setting up your postage account to forms and important files related to your postage meter.
With the Rate Change Center, you can stay up to date on the USPS rates that may affect your mailings. Get an overview on what will be affected and quick access to the product support.
Need help with an installation? See what our Professional Services Team can do for you. The FP Professional Services Team of expertly trained specialists take support to the next level!
See an overview of what supplies are available through FP and get links for the portals where you can purchase authorized FP supplies through our webshop.
Find the local FP Authorized Dealers closest to your location. Our dealers are trained and have the knowledge to help you find the perfect solutions to grow your business.