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MailOne Mailroom Software

MailOne PostBase Support

MailOne PostBase Installation

To fully install MailOne PostBase on your computer, download and install each of the files below one-at-a-time in the order presented.

STEP 1: Microsoft .NET 4.0 Download (required to run MailOne software)

STEP 2: Download MailOne Software Package 1
Click the driver that matches your Windows operating system (Determine your Windows Bit Rate):
32-bit or 64-bit
(On XP, if Windows warns that the driver did not pass the XP Logo Test, just accept the installation and continue.)

STEP 3: Download MailOne Software Package 2: MailOne for PostBase Software Installation

MailOne PostBase Installation Guide

MailOne PostBase Help
MailOne PostBase User Manual (Oct 2012) (PDF)
MailOne PostBase Installation & Setup Guide (Sep 2014) (PDF)

Drivers & Supplementary Downloads

Brother QL1050 Printer Driver (for MailOne software)
Brother QL1100 Printer Driver (for MailOne software)
ExcelScale USB Driver (zip)
MailOne PostBase Import Test (CSV)

How to Update MailOne PostBase

A. Disconnect the USB cable that connects PC to postage meter.

B. Update MailOne PostBase rates by updating the software to the latest version:

Shut down the MailOne PostBase software program on your PC. Then restart the MailOne PostBase.
Accept the prompt asking to update.
Allow the update to load.

C. Verify that MailOne PostBase is updated to the latest version:

Select the Settings menu inside MailOne PostBase
Click “Check for New Version” button.
If successfully updated, the message will say that you have the latest version.

D. Reconnect the USB cable that connects PC to postage meter.

MailOne will automatically update to the new rates on June 23, 2019, as long as you are connected to the internet and the rates have been updated on your PostBase.

Watch the below video demonstrating how to process packages and enter in dimensions on your PostBase

+ Install

MailOne PostBase Installation

To fully install MailOne PostBase on your computer, download and install each of the files below one-at-a-time in the order presented.

STEP 1: Microsoft .NET 4.0 Download (required to run MailOne software)

STEP 2: Download MailOne Software Package 1
Click the driver that matches your Windows operating system (Determine your Windows Bit Rate):
32-bit or 64-bit
(On XP, if Windows warns that the driver did not pass the XP Logo Test, just accept the installation and continue.)

STEP 3: Download MailOne Software Package 2: MailOne for PostBase Software Installation

MailOne PostBase Installation Guide

MailOne PostBase Help
MailOne PostBase User Manual (Oct 2012) (PDF)
MailOne PostBase Installation & Setup Guide (Sep 2014) (PDF)

Drivers & Supplementary Downloads

Brother QL1050 Printer Driver (for MailOne software)
Brother QL1100 Printer Driver (for MailOne software)
ExcelScale USB Driver (zip)
MailOne PostBase Import Test (CSV)

+ Self Help

How to Update MailOne PostBase

A. Disconnect the USB cable that connects PC to postage meter.

B. Update MailOne PostBase rates by updating the software to the latest version:

Shut down the MailOne PostBase software program on your PC. Then restart the MailOne PostBase.
Accept the prompt asking to update.
Allow the update to load.

C. Verify that MailOne PostBase is updated to the latest version:

Select the Settings menu inside MailOne PostBase
Click “Check for New Version” button.
If successfully updated, the message will say that you have the latest version.

D. Reconnect the USB cable that connects PC to postage meter.

+ Training Videos
+ Rate Change

MailOne will automatically update to the new rates on June 23, 2019, as long as you are connected to the internet and the rates have been updated on your PostBase.

Watch the below video demonstrating how to process packages and enter in dimensions on your PostBase

+ Release Notes