If you have RateGuard:
If you don’t have RateGuard:
When FP makes the rate update available to customers, you may update your rates, even if it’s prior to the USPS effective date. Rates are stored in your machine and automatically activate on the effective date.
The USPS is changing the mail rates to:
You can view the price updates on HERE
If your rate update was successful, your equipment will activate the new rates on the effective date. You can verify that the update was successful by checking your equipment’s rate table version number on or after the effective date. For instructions on how to check your equipment’s rate table version number you can visit our Rate Update Instructions for FP Equipment page and choose your respective meter.
A: Use the following matrix to find the correct instructions.
|Download||MailCredit||Card/Chip||Rate Update Instructions|
*OptiMail 30 cards only may be ordered if download fails. To order, please fill out the rate card order form.
0D020001: This usually means that your account has insufficient funds. Replenish your postage account by logging into the FP customer portal.
The network and computer system that serves PostBase may become overloaded during rate change, resulting in a “connection test failed” error and an error code similar to 0D020006.
The error means that the PostBase “tested” the network and was unable to complete the connection to FP servers.
If this happens, do NOT attempt to download postage again. Your meter will temporarily be prevented from downloading. Contact Customer Service at 800-341-6052.
Swipe the card slowly so the OptiMail can read it, if you swipe too quickly you will receive an error message.