The analog connection failure problem has been resolved by our phone carrier. We apologize for any inconvenience this has caused our customers.

Metered mail gets one-cent discount
MyMail MAXMyMail rates are updated by inserting a physical rate card and loading the new postal rates into the machine.

When to Update Your Rates

You may update your rates immediately upon receive your rate card. Rates are stored in your machine and will automatically activate on the effective date of the new rates (January 26, 2014).

Obtaining a Rate Card to Update Rates

If you subscribe to RateGuard, FP will automatically send you a new rate card prior to the rate change effective date.

If you do not have RateGuard, you must order a rate card. See How to Order Rate Update Cards & Chips.

How to Update Rates

After you receive your rate card, you will apply the new rates to the machine.

Verify the Update

If your rate update was successful, your equipment will activate the new rates on January 26, 2014. You can verify that the update was successful by checking your equipment’s rate table version number on or after January 26.

2013 Rate Table Version: 11.05
2014 Rate Table Version (new – effective January 26, 2014): 12.01

To verify that your new rates have been successfully applied, follow the instructions in MyMail Addendum to Operators Manual (PDF).

Memories & Shortcuts

After the effective date of the new postage rates (January 26, 2014), you may need to manually update any programmed memories to the new rates. The memories will not automatically update.

For instructions on updating memories on MyMail, download MyMail Addendum to Operators Manual (PDF).

Express Mail Endorsement

The USPS is renaming Express Mail to “Priority Mail Express”. If you print Express (overnight) delivery postage with your meter, you need to update the meter to the new wording. (If you do not use Express Mail, this does not apply. See Express Mail Endorsement Update for instructions.)

If you need additional help updating rates with FP Mailing equipment, contact FP Customer Service at 800-341-6052, Option 4; or email custserv@fp-usa.com.

Share Button
  • FP Mailing on Chicago Better Business Bureau ISO 9001 Certification Member: National Conference on Weights and Measures UL Certification