We are aware that some of our customers maybe having difficulties downloading postage on PostBase and PostBase Mini. If you download postage and receive a “Communication error please try again” message please note that this is a false message and your postage has downloaded.
PostBase and PostBase Mini customers: we will be performing maintenance on our system which may affect postage downloads.
We are working diligently to resolve a potential issue that may effect customers using MailCredit for postage fund downloads.
MailCredit technology allows postage downloads via a connected Windows computer using today’s high-speed digital connections, while retaining the flexibility and choice of using traditional analog phone lines (teleset™) as well.
Compatible Meters: MyMail™ MAX, OptiMail™ 30, UltiMail™ and CentorMail™
Compatible Operating Systems: Windows XP Professional and Windows 7, 8 and 10 Professional only.
Download and install the following two files in the order presented: