Customer service is an important feature of every FP product. When you have questions, we have answers. It’s part of what makes FP the right choice for your mailroom. Your questions, comments, and inquiries are extremely important to us.

Holiday Hours

  • Thursday, November 26, 2015: Closed for Thanksgiving
  • Friday, November 27, 2015: Customer Service and Dealer Support will be available by phone from 8:00 am – 2:30 pm.
  • Thursday, December 24, 2015: Christmas Eve—Partial day (Customer Service hours forthcoming)
  • Friday, December 25, 2015: Closed for Christmas
  • Thursday, December 31, 2015: New Years Eve—Partial day (Customer Service hours forthcoming)
  • Friday, January 1, 2016: Closed for New Years Day

During “Closed” periods, Customer Service will not be available by phone. You may still access Online Customer Support, or submit a request using the form on this page.

Customer Care & Supplies
Customer service, technical support, supplies ordering

Equipment Sales, Leasing & Rental
Product/sales inquiries & pricing

Major Accounts & Government

On the Web


FP Mailing Solutions
140 N. Mitchell Ct. Suite 200
Addison, IL 60101 USA

FP Hours of Operation: 7:30am to 7:00pm CST (Monday-Friday)

Mailing Address for FP Rental Invoices

Francotyp Postalia, Inc.
PO Box 157
Bedford Park, IL 60499-0157

Do you work at or represent a government entity or large, multi-location business? Please click: Government or Major Account.

Interested in working at FP? See FP Careers.

Inquire about partnering as a dealer or independent sales rep at

Contact Form


  • FP Mailing on Chicago Better Business Bureau ISO 9001 Certification Member: National Conference on Weights and Measures UL Certification